If the BIOS menu does not have a Hardware Monitor or CPU Fan Check option, download and install the BIOS update from HP again. Doing so could cause heat related damage to the central processing unit. If the fan failure error appears immediately after downloading and installing a BIOS update, use the following steps to download and install an updated BIOS from HP:ĭo not attempt these steps if the processor fan is not working properly (not spinning or is unusually noisy). Select the correct value (ENABLED or DISABLED) and press Enter. If the value is different than what is currently set, change the value as follows: Hardware monitor/system fan check = DISABLED Hardware monitor/system fan check = ENABLED Hardware monitor/CPU fan check = DISABLEDįan duct leading to a fan sitting on or directly over the processor cooling fins. Passive heat sink cooling fins on processor without a fan directly on top. Use the following list to determine the CPU Fan Check value for your computer configuration:Īctive heat sink cooling fins directly on processor with a fan sitting on top of the fins. To find instructions, type the following into the Question or keywords field at the top of this page and then press Enter: System fan replacement instructions may exist for your computer model. If the error is not resolved, the fan should be replaced. Use the up and down arrow keys to select Hardware Monitor, and press Enter. Use the left and right arrow keys to select Advanced menu. If your computer was built before 2006 (Windows XP or earlier), immediately press the F1 key. You might need to press the key repeatedly, about once every second, until a BIOS Setup utility screen opens. If your computer was built in 2006 or later (Windows 7 or Vista), immediately press the F10 key. Replace the side panel, and reconnect keyboard, mouse and monitor cables. If the fan spins and is not making noise, turn the computer off by pressing the power button on the front of the computer for 5 seconds. To find instructions, search for " replace fan." If the fan is not working or is making a loud noise, the fan should be replaced. Look inside to make sure the fan is spinning and is not making noise. Do not perform this step while children or pets are nearby.
Make sure nothing enters inside the computer case while it is operating. Leave the side panel open, connect the power cable, and turn on the computer. If the fan blades do not move or resist movement, replace the fan. With the power off and the power cable disconnected, gently spin the fan with your fingers to make sure the fan is not stuck. Make sure the fan power cable is connected firmly to the motherboard.Ĭheck for any objects that might stop the fan. If the computer does not have a CPU fan, skip to step 6. Look at the processor to determine if it has a fan or not. Slide the panel off to expose the inside of the PC. There are usually one or two screws on the back of the left side. Unplug all cables from the computer (note the location of each cable for easier reassembly). Remove the side panel from the computer and inspect the system fan configuration as follows:
For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site. HP provides basic support for software that comes with the computer. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface. This product contains components that can be damaged by electrostatic discharge (ESD). Use the following steps to resolve the error: Use one of the following sections, depending on when the error occurs:Įrror occurs first time the computer is started or happens unexpectedlyĮrror occurs immediately after installing a BIOS updateĮrror occurs first time computer is started or happens unexpectedly
Service the PC immediately to prevent damage to the PC." "ERROR: CPU Fan Has Failed! PC will automatically power down in a few seconds. Otherwise, the system will power down in five seconds. One of the following errors, or similar errors, appear when the computer is turned on:ĬPU Fan Failed. This document pertains to HP and Compaq desktop computers. HP and Compaq Desktop PCs - Error: CPU Fan Failed Please follow the below steps that could resolve the issue. I understand that you are getting the CPU Fan error on the PC, need not worry I'll be glad to assist you. This is a great place to get support, find answers to your technical queries.